USA Shipping Policy
 
Turnaround
 
All stock orders are shipped to All 50 States; US territories and addresses within 48 hours, M-F, 7:30am-4:00pm, unless otherwise stated at time of order.

 

Shipping Rates
 

The rate charged for the shipping of your order is based on the weight of your products and your location. There may also be a slight handling fee added depending upon your product and order total. We use many different carriers to get you the best price. For price estimate, please contact Oregon Wire LLC.
 

Back Orders
 
If an item goes on back order, upon your request, we can ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order.
 

Returns, Refunds and Exchanges Policy
 

How To Return An Item
 

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
 
1. Please call or email oregonwire to request a refund and we will assign you a return #.
 

2. Send your returned item to:
 
Oregon Wire Products, LLC.com
Returns Department return#
13030 NE Whitaker Way
Portland, Or 97230
 

Restocking Fee
 
All items are subject to a 20% restocking fee, this will be deducted from your refund.
 

Payment Policy
 
Accepted Methods of Payment
 
Credit Card (Visa, Master Card, American Express, Discover)
Check, Money Order & Cash

 


 
Website Use and Terms.
 
Use of Website
 
By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.
 
Trademarks
 
The trademarks, names, logos and service marks (collectively trademarks) displayed on this website are registered and unregistered trademarks of the website owner. Under law, nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.
 
Warranties
 
The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website or products alike.
 
Disclaimer of Liability
 
The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your companys personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors, or omissions of any price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
 
Conflict of Terms
 
If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
 
Severability
 
Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason, shall, in such jurisdiction only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
 
Applicable Laws
 
Use of this website shall in all respects be governed by the laws of the state of Oregon, U.S., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the Oregon State courts located in Multnomah County, Oregon, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.
 
Your Acceptance of Terms
 
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
 
Contacting us
 
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Oregon Wire Prodcuts, LLC
1-800-458-8344
 


 
Privacy & Information Policies
 
This Privacy Policy governs the manner in which Oregon Wire Products, LLC uses, maintains and discloses information collected from visitors (each, a User) of the site, oregonwireproducts.com. This privacy policy applies to the Site and all products and services offered by oregonwireproducts.com
 
Personal identification information
 
We may collect personal identification information from Visitors in a variety of ways, including, but not limited to, when Visitors visit oregonwireproducts.com. Visitors may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, for future and easier archive reference for both user and owner of oregonwireproducts.com
 
We will collect personal identification information from Visitors only if they voluntarily submit such information to us. Visitors can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities such as purchasing any products alike.
 
Non-personal identification information
 
We may collect non-personal identification information about Visitors whenever they interact with Oregonwireproducts.com Non-personal identification information may include the browser name, the type of computer and technical information about Visitors means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
 
Web browser cookies
 
Our Site may use cookies to enhance User experience. Users web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them, and it makes it easier for us to keep providing you with the freshest gear possible. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
 
How we use collected information
 
oregonwireproducts.com collects and uses visitors personal information for the following purposes:
 
1. To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
 
2. To personalize user experience: We may use information in the aggregate to understand how our visitors as a group use the services and resources provided on our site.
 
3. To improve our overall functionality of oregonwireproducts.com: We continually strive to improve our website offerings based on the information and feedback we receive from you.
 
4. To process transactions: We may use the information visitors provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
 
5. To send periodic emails: The email address Visitors provide for order processing will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
 
How we protect your information
 
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Visitors happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
 
Changes to this privacy policy
 
Oregonwireproducts.com has the discretion to update this privacy policy at any time. We encourage Visitors to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications